Terms of service

Welcome to Rivaz. By accessing or using our website and purchasing from our store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

This website is operated by Rivaz. Throughout the site, the terms “we”, “us”, and “our” refer to Rivaz. By visiting our website or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Services

Rivaz specializes in imitation jewellery and fashion accessories. We strive to display product colors, designs, and details as accurately as possible. However, actual product colors may vary slightly due to screen settings and lighting conditions.

All products are subject to availability, and we reserve the right to discontinue any product at any time.

3. Pricing & Payments

All prices listed on the website are in applicable currency and include applicable taxes unless stated otherwise.
We reserve the right to change product prices without prior notice.
Payments must be completed through approved payment methods available on the website.

4. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery timelines are estimated and may vary depending on location, courier delays, weather conditions, or other unforeseen circumstances.

Rivaz shall not be held responsible for delays caused by shipping partners or events beyond our control.

5. Returns & Refunds

Our Return & Refund Policy forms a part of these Terms of Service. By placing an order, you agree to the terms outlined in our Return & Refund Policy.

6. Order Cancellation

We reserve the right to cancel or refuse any order if:

The product is unavailable
Payment is unsuccessful or flagged as suspicious
Incorrect pricing or product information is displayed
Fraudulent activity is suspected

If your order is canceled after payment, the applicable refund will be processed.

7. User Responsibilities

By using our website, you agree:

Not to misuse the website or engage in fraudulent activity
Not to upload harmful code, spam, or malicious content
To provide accurate billing, shipping, and contact information

8. Intellectual Property

All content on this website, including logos, images, product designs, graphics, text, and branding, is the property of Rivaz and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Rivaz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

10. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.